DELIVERY INFORMATION
We aim to dispatch all packages as swiftly as possible, subject to stock availability.
Any orders placed on Saturday or Sunday will be dispatched on the following Monday.
Express Next Day delivery orders placed after 3pm will be processed on the next working day.
If you have any special delivery requirements, please contact us and we will try our best to meet these - info@carolinerandell.co.uk | +44 208 9466 171
Packaging
Your items are hand packed by our team at the boutique and wrapped in either our standard packaging, or if you selected gift wrapping at checkout your purchase will arrive presented in our branded embossed gift box, exclusively designed tissue paper and topped off with a silky ribbon bow. Whether a treat for yourself or a gift for a loved one, we hope you will enjoy unwrapping your beautiful items.
All purchases are shipped in outer packaging which has no reference to the company, keeping your gorgeous purchases a secret.
|
UK Delivery Service |
Cost |
Timing |
|
Standard Delivery for orders over £125
|
Free |
2-3 working days Royal Mail Recorded –Signed For |
|
Standard Delivery |
£3.95 |
1-3 working days Royal Mail Recorded –Signed For |
|
Express Next Day Delivery Guaranteed before 1pm
|
£6.95 Free over £500
|
Next Day Delivery Royal Mail Special Delivery – Signed For |
|
Europe |
Cost |
Timing |
|
Standard Delivery - Royal Mail International DDU |
£15.00 |
4-17 working days - Signed For |
|
Express Delivery - Courier DDU |
£28.00 |
2-3 working days - Signed For |
|
Worldwide |
Cost |
Timing |
|
Standard Delivery - Royal Mail International DDU |
£15.00 |
5-18 working days - Signed For |
|
Express Delivery - Courier DDU |
£28.00 |
2-3 working days - Signed For |
Duties & Taxes on European & International orders:
Please be aware that your orders are DDU (delivered duties unpaid) so you will be required to pay any local customs, taxes, or import duties at the rate set in your country. We have no control over these additional charges and can therefore not advise on what these may be.
Please do check what these might be within your countries import & duty rules. Unfortunately we are unable to assist with customs related payments, delays or restrictions.